After your order has been placed please allow 48-72 business hrs (excludes holidays) for your order to be fulfilled and sent out. Orders will be sent out Monday- Friday, orders placed after 3pm on Friday will be sent out Monday and orders placed on Sunday will be fulfilled and sent out Monday. (ALL PREORDER ITEMS, PLEASE ALLOW 4-6 WEEKS FOR YOUR ORDER TO BE FULFILLED AND 3-5 DAYS TO RECEIVE YOUR ORDER. PREORDER ITEM DELIVERY TIMES VARY) you will then be sent a tracking number via email.
If you have not received your order or tracking info please contact us at email@example.com. Lashes By Kins is not responsible for your package once it has been sent out, please contact USPS or your international carrier with concerns regarding your package.
If there is an issue with your order you will need to contact us within 48hrs at firstname.lastname@example.org
Returns are allowed within 30 days of purchase must be unopened and in original packaging for sanitary purposes no opened product will be accepted.
PLEASE NOTE: Orders that show up "delivered" according to USPS or DHL will not be re-shipped or refunded.